Shipping Policy

We know you're just as excited about your order as we are!

• Generally you can expect your order to ship same/next business day with USPS 1-3 day Priority Shipping.
• Exceptions include large packages (generally shipped via UPS Ground) and packages under 1 pound that ship USPS First Class Mail with tracking.
• If purchasing Finished Tumblers, they ship within 5 business days, unless personalization is added in which case they ship within 10 business days.
• RESTOCKS: Sometimes due to the large influx of orders during our Saturday restocks, it can take until the following Tuesday/Wednesday (2-3 business days) to package and ship all orders. We go as quick as possible to get you your goodies!
• MISSING PACKAGES: We have experienced USPS marking packages as delivered before they actually are. In this case, contact your local USPS Post Office because they have access to more detailed tracking with GPS coordinates or delivery locations. Sometimes it can take an extra 2-4 days for the package to show up.
• USPS has had delays that we cannot control and are not responsible for.
• We are not responsible for any package after it is scanned in at the Post Office/UPS
• We do try to ship orders out on Saturdays but do not guarantee orders placed on Fridays will ship next day and may ship on the Monday after ordering.
• If you ever have questions, please contact hello@sparklesloth.com